FAQ – CoolCharmsUK


How Big Is The Charm?

Each one varies but you will be able to see the size comparison on the photos. You can also send me an email for an exact measurement.

What Are They Made Of?

Soft PVC. They are bendable to adjust to the angle of your Croc.


Do these fit Kid Crocs?

Yes they do! As long as the holes are the same size as adult Crocs then they will fit.

Do You Offer Returns?

Yes we do, we have a 30 day return policy. If you are not happy, send it back to us and once received we can issue a refund. (Ensure its sent back in original packaging and condition)  

How do I put these on my Crocs?

Simply align the clip (back of the charm) with the hole on the croc and push down. You will hear a click which means its successfully applied. Please see the below picture for further help:

For any enquires please send us an email at:


We aim to respond with 1-2 days